Quick Index
- Contents
- Articles about BPC Software Systems
- Articles about Governance Function Business Methods
- Articles about General Management Methods
- Articles about Virtual Worlds
- About The RiskWiki
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Introduction to the RiskWiki
This wiki is sponsored by Bishop Phillips Consulting (http://www.bishopphillips.com/) for the education, use and enjoyment of our clients, educators, the public and professionals involved in management consulting and risk advisory, compliance, internal audit, insurance claims management, safety, governance and risk analysis industries. It provides reference articles on management, risk and risk related functions including: Risk Management, Internal Audit, Governance, Compliance, and Process Reengineering, etc.
The RiskWiki is based on the articles, methods, manuals and papers of primarily three firms: Bishop Phillips Consulting P/L, Stanton Consulting Partners and Bishop Finance P/L. These firms are contributing a large body of work amassed over many years experience with hundreds of clients. The project to convert and upload much of our BPC software help & manuals, extended body of consulting, risk and internal audit methods and models, and education and research materials is a large and time consuming project so the RiskWiki content changes frequently and will do so for the foreseeable future.
With the exception of all software documentation, and those additional documents marked otherwise, all written material on this site may be used freely by readers for any purpose including reproduction, subject only to the retention of moral rights by the authors. Some articles may include images for which additional permission may be reuired prior to reproduction. Software documentation may be duplicated in hard-copy for internal use by registered users of the systems with current maintenance agreements. Other uses of software systems documentation will be considered on written request.
Things to See in The RiskWiki
BPC RiskManager
- Are you looking for BPC RiskManager Documentation or to learn more about the software?
Bishop Phillips supplies the BPC RiskManagement suite of governance software that provides a complete governance solution across risk management, controls management, compliance management, insurance management, claims management, incident & hazard management, audit risk management, governance document management and survey generation and management. The system can be installed in configurations ranging from single-user to very large scale enterprise configurations.
The system is particularly suited to managing and reporting on the risk and compliance management tasks of government agencies, whole of government, special project, not-for-profits, insurance providers, service industries, utilities, and tertiary education sectors. You will find an extensive body of information covering technical, administration and user level tasks here.
If you have questions they may be answered in our frequently asked questions.
| Frequently asked Questions About BPC RiskManger
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BPC RiskManager is an N-Tier application. The primary layers are:
- Database Server layer
- Application Server layer
- Client layer
The core application set does not require a web server but certain optional capabilities do.
You will require a web server if you will be:
- Using the browser plugin client component.
- Using the HTTP/HTTPS communication protocol between the client layer and the application server
- Using the BPC SurveyManager / Web Forms engine
While the browser plugin client component can be served by any brand of web server, you will require IIS 5+ if you plan to be:
- Using the HTTP/HTTPS communication protocol between the client layer and the application server
- Using the BPC SurveyManager / Web Forms engine
Both of these capabilities use ISAPI libraries running on an IIS server. If you will be using the the HTTPS communication protocol, you will also need an SSL certificate installed on the web server.
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| Featured Article...
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Managing Agents: The New Discipline of Human–AI Orchestration
Managing agents is the discipline of supervising, maintaining, and aligning autonomous AI systems to ensure they remain competent, coherent, ethical, and focused on their intended purpose. It combines skill curation, memory hygiene, behavioural auditing, cognitive stability checks, and multi‑agent orchestration. For simplicity in this article, we will call the human that runs a team of AI agents for any purpose an Agent Engineer.
The future of Agile, Enterprise AI, and agent‑augmented organisations depends just as much on humans managing agents as agents assisting humans.
The core issues include:
- skill management
- memory hygiene
- context‑window drift
- agent “mental health”
- preventing maladaptive behaviours
- maintaining alignment with purpose
- supervising long‑running agents
- preventing cross‑agent contamination
- ensuring agents don’t learn harmful patterns from each other
These are not fringe concerns — they are the new management disciplines of the AI‑augmented enterprise. In this article we explore the emerging discipline of Agent Management which is the human skillset required to orchestrate, supervise, and maintain healthy, aligned, productive AI agents inside teams and organisations.
As organisations embed autonomous agents into their workflows, a new human capability becomes essential: the management of agents themselves. Just as Scrum introduced new roles for coordinating human teams, the rise of agentic AI demands a parallel discipline focused on guiding, supervising, and maintaining the health of AI collaborators.
Agents are not static tools. They are adaptive systems with evolving internal states, expanding memories, and dynamic skill sets. They learn from data, from other agents, and from the humans who direct them. This makes them powerful — but also vulnerable to drift, contamination, misalignment, attack, and unintended behaviours. Managing agents is therefore not a technical task alone; it is a leadership responsibility.
1. Skill Curation and Capability Governance
Agents rely on skill files, toolchains, and domain‑specific knowledge. Humans must act as curators, selecting, validating, and updating these skills to ensure agents remain competent, safe, and aligned with organisational standards.
This includes:
- evaluating new skills before deployment
- removing outdated or harmful skills
- preventing skill conflicts
- ensuring agents only access capabilities appropriate to their role
In effect, humans leading a team of agents become AI capability architects, shaping what agents can and cannot do.
2. Memory Hygiene and Context Stewardship
Long‑running agents accumulate memory - episodic, semantic, procedural. Without oversight, this memory can become polluted, biased, or internally contradictory.
Agentic long term memory is an evolving discipline within the AI field itself, but currently all approaches have flaws. agent engineer should have an understanding of how his agent's long term memory works, because different strategies cause differing effects on the agent. Agents (in fact all modern AI LLM's on which Agents run) work with a limited context window. It might be anything from 32000 to 1m ..→ Read More..
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BPC SurveyManager
- Are you looking for BPC SurveyManager Documentation or to learn more about the software?
Bundled with the BPC RiskManager suite and also supplied in both hosted and installed forms, the BPC SurveyManager software solution is an outstandingly versatile interactive web page generation engine using a survey model as the design and data storage paradigm. While being outstanding at survey creation and management the software is powerful enough to build build conventional data-input web pages. The full technical and SM language programming documentation is available from here.
Research into Virtual Worlds in Business & Education
- Are you looking for our virtual Learning research papers?
Through our Virtual Worlds research group - "Waisman Learning Systems", we do extensive work in the development of virtual learning and business spaces in SecondLife, and undertake considerable formal research into the application of Virtual Worlds to learning. You will find technical and text book material in our Virtual World Learning Systems pages. There is an extensive overview of the literature, and history of virtual worlds, a very large bibliography, details of our in-world networked lecture theatre control systems and lecture delivery systems, and a complete documentation of an extensive academic study undertaken by our WLS team into the effectiveness at achieving learning outcomes of different approaches in delivering course material in 3D virtual worlds.
You will find an extensive reading list and bibliography of works covering virtual worlds and virtual reality concepts, history, ideas, related technologies, and application in learning as well as relevant papers on learning taxonomies and teaching concepts relevant to virtual world learning systems here.
Internal Audit and Management Science
- Are you heading up an Internal Audit Team or learning internal audit methods?
If yes, you will find complete enterprise level internal audit methods and manuals on this site cross linked to our other management papers. The internal audit manuals cover everything from managing the audit team through planning the audit program to the detail of designing the audit, conducting interviews and undertaking the controls analysis; to reporting the results. Everything you are likely to need to manage and train an internal audit team is here.
- Are you a manager, management consultant or student of Management Science?
You will find articles covering topics of general management and process management methods in the RiskWiki including the detailed theory and practice of plannning, process re-engineering, control theory and our proven theories in stakeholder network organisation modelling. The work here is generally unique to this site. All methods have been used extensively and effectively in practice. Start here with process engineering.
- Are you managing a merger or an acquisition?
Take a look here first and learn about the risks in mergers and acquisitions and successful strategies for managing them from our team who have been through it successfully from both sides or the equation multiple times.
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