Quick Index
- Contents
- Articles about BPC Software Systems
- Articles about Governance Function Business Methods
- Articles about General Management Methods
- Articles about Virtual Worlds
- About The RiskWiki
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Introduction to the RiskWiki
This wiki is sponsored by Bishop Phillips Consulting (http://www.bishopphillips.com/) for the education, use and enjoyment of our clients, educators, the public and professionals involved in management consulting and risk advisory, compliance, internal audit, insurance claims management, safety, governance and risk analysis industries. It provides reference articles on management, risk and risk related functions including: Risk Management, Internal Audit, Governance, Compliance, and Process Reengineering, etc.
The RiskWiki is based on the articles, methods, manuals and papers of primarily three firms: Bishop Phillips Consulting P/L, Stanton Consulting Partners and Bishop Finance P/L. These firms are contributing a large body of work amassed over many years experience with hundreds of clients. The project to convert and upload much of our BPC software help & manuals, extended body of consulting, risk and internal audit methods and models, and education and research materials is a large and time consuming project so the RiskWiki content changes frequently and will do so for the foreseeable future.
With the exception of all software documentation, and those additional documents marked otherwise, all written material on this site may be used freely by readers for any purpose including reproduction, subject only to the retention of moral rights by the authors. Some articles may include images for which additional permission may be required prior to reproduction. Software documentation may be duplicated in hard-copy for internal use by registered users of the systems with current maintenance agreements. Other uses of software systems documentation will be considered on written request.
Things to See in The RiskWiki
BPC RiskManager
- Are you looking for BPC RiskManager Documentation or to learn more about the software?
Bishop Phillips supplies the BPC RiskManagement suite of governance software that provides a complete governance solution across risk management, controls management, compliance management, insurance management, claims management, incident & hazard management, audit risk management, governance document management and survey generation and management. The system can be installed in configurations ranging from single-user to very large scale enterprise configurations.
The system is particularly suited to managing and reporting on the risk and compliance management tasks of government agencies, whole of government, special project, not-for-profits, insurance providers, service industries, utilities, and tertiary education sectors. You will find an extensive body of information covering technical, administration and user level tasks here.
If you have questions they may be answered in our frequently asked questions.
| Frequently asked Questions About BPC RiskManger
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Background
Getting an error message when attempting to log in on a laptop (with Mozilla Firefox).
"Access Violation @ address 09BE4F70 in Module "Riskma~3.ocx". Read of address 000000
Answer
The BPC RiskManager Desktop client will coexist with all versions of FireFox browsers, however the embedded webpages held on some panels will note display unless IE is also present on the desktop. Clickable web page links (which are also available on every panel with an embedded web page display window will correctly launch whichever browser is you default browser.
With respect to the BPC RiskManager ActiveX Plugin client, Firefox versions after 2.5 do not work well with RiskManager. The message diaplayed in the backround section relates to this issue. With the release of Firefox 3 the responsible committee deleted support for ActiveX plug-ins, so RiskManager will not load in any version of Firefox above 2.5. Not only did they remove the libraries used, but deliberately ..→Read More..
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Chart Symbols and Their Meanings
Process Charting Design Rules
Introduction - Key Concept
The full process charting model forms a language for accurately describing processes and other object relationships. The language can be represented either diagrammatically or descriptively (textually). A chart drawn according to the charting method describes a network of unstructured interacting objects (processes, people, etc) and the data output states of this network as it consumes data through its inputs.
The charting method goes beyond a standard process flowchart in that its symbol grammar is sufficiently consistent and structured as to enable the translation of the chart to a text description. The text description takes the form of a program that in turn could be executed directly or translated / re-coded into a standard application programming language as an executable application.
This ability to reliably define a program simply by documenting a real world process according to the design rules below allows an automated modelling testbed to be constructed from the chart, and then stress tested with different data loads, or different error types, or checked for deadlocks, bottle knecks or compared against alternate process designs, etc. Such testing and anlysis can be done either manually or via automation.
There are a number of different symbols and descriptive encoding rules, but in essence many of thesee enhancements are for diagramtic efficiency. The core of the charting system revolves around one meta (undrawn) symbol - data - a few drawn symbols. The full model merely expands on these to provide a richer descriptive set, and more analytic detail with fewer individual diagramatic elements being required to represent the idea than otherwise.
All symbols are one of three classes:
- Objects - Things that originate, transform, store or consume data
- Events - Both consumers and orginators of event data. Events may receive and/or generate an excite or inhibit signal.
- Connectors - Lines joining events and objects through which data flows
The importance of Data
The life blood of the process diagram (or description) is "data". It is data that flows through the connectors to join event or object to event or object. Data is created when an event fires, or a data orgination object manufactures or otherwsie supplies data. Data is stored in data stores and transformed in processes. Data is discarded in data sinks.
Data is inherently transient and never drawn as a symbol, although it is documented. When data is stationary it is held in a data store. A document with writing on it is therefore a data store - not the data itself. Likewise a database record is a data store, not the data itself.
Data is virtual and can take many forms. It may be a piece of information a human would understand or an electronic blib with a voltage value to excite or inhibit the recipient proportionately.
Data is infinitely divisable, imutable and transformable.
Like energy, data can neither be created or destroyed across the entire universe of processes, but within the context of any subset of processes less than the infinite set of all possible processes, data can be orginated and discarded.
When data is held in a data store it transforms the data store in some way. In a paper document datastore, it results in a blank sheet displaying written or image data. In a manufactured item "data store" it results in the transformation of petro chemicals and metals into a consumer item like a lamp shade or a car.
The Class of Objects
All objects are recursive and containers.
All objects or events are connected by lines called connectors.
The key ..→ Read More..
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BPC SurveyManager
- Are you looking for BPC SurveyManager Documentation or to learn more about the software?
Bundled with the BPC RiskManager suite and also supplied in both hosted and installed forms, the BPC SurveyManager software solution is an outstandingly versatile interactive web page generation engine using a survey model as the design and data storage paradigm. While being outstanding at survey creation and management the software is powerful enough to build build conventional data-input web pages. The full technical and SM language programming documentation is available from here.
Research into Virtual Worlds in Business & Education
- Are you looking for our virtual Learning research papers?
Through our Virtual Worlds research group - "Waisman Learning Systems", we do extensive work in the development of virtual learning and business spaces in SecondLife, and undertake considerable formal research into the application of Virtual Worlds to learning. You will find technical and text book material in our Virtual World Learning Systems pages. There is an extensive overview of the literature, and history of virtual worlds, a very large bibliography, details of our in-world networked lecture theatre control systems and lecture delivery systems, and a complete documentation of an extensive academic study undertaken by our WLS team into the effectiveness at achieving learning outcomes of different approaches in delivering course material in 3D virtual worlds.
You will find an extensive reading list and bibliography of works covering virtual worlds and virtual reality concepts, history, ideas, related technologies, and application in learning as well as relevant papers on learning taxonomies and teaching concepts relevant to virtual world learning systems here.
Internal Audit and Management Science
- Are you heading up an Internal Audit Team or learning internal audit methods?
If yes, you will find complete enterprise level internal audit methods and manuals on this site cross linked to our other management papers. The internal audit manuals cover everything from managing the audit team through planning the audit program to the detail of designing the audit, conducting interviews and undertaking the controls analysis; to reporting the results. Everything you are likely to need to manage and train an internal audit team is here.
- Are you a manager, management consultant or student of Management Science?
You will find articles covering topics of general management and process management methods in the RiskWiki including the detailed theory and practice of plannning, process re-engineering, control theory and our proven theories in stakeholder network organisation modelling. The work here is generally unique to this site. All methods have been used extensively and effectively in practice. Start here with process engineering.
- Are you managing a merger or an acquisition?
Take a look here first and learn about the risks in mergers and acquisitions and successful strategies for managing them from our team who have been through it successfully from both sides or the equation multiple times.
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