BPC RiskManager Frequently Asked Questions

How do I get a copy of BPC RiskManager V6.2.5? Would it be possible to get a copy of the BPC RiskManager V6 installation guide? Is there a feature listing for the BPC RiskManager windows client and the browser client? We are looking at the possibility of using a mixed client environment based on user specific needs and where they are. When are multiple BPC RIskManager server licenses required? We are looking to have RM implemented across a group of companies. They will all be using the same instance with same fields and definitions as the subject matter is the same. Can we use a single server license or will we require multiple server licenses? Can you please provide information on the cost of licensing and the type of licensing for BPC RiskManager V6.x ? Does your license include the cost of MS SQL Server ? I just purchased BPC RiskManager. Will you be sending the install disks, and when? What will need to be arranged prior to the installing BPC RiskManager? Does the RiskManager client application work with FireFox browsers? In what programming language is BPC RiskManager written? Does the RiskManager plug-in itself have a certificate like a java applet does? For support, what type of support is available (i.e.: email, phone, onsite, etc...)? What is the best way to get support? How do I arrange installation support and what is the timeline? What support packages are available and at what cost? Is there a cost associated with telephone support (i.e.: cost per call or issue)? How do I get custom features added, or request new features for BPC RiskManager? What type of documentation, technical and user is available for BPC RiskManager? How does one decide the optimum BPC RiskManager configuration? Is BPC RiskManager a Client-Server application? What is the difference between the browser plugin and the windows executable RiskManager client? Database stability: Is the RiskManager essentially a SQL Server application ported to Oracle? Database support: Which database choice will give us the best level of support? Security: What is the most secure architecture for BPC RiskManager? What is the best client version - the browser or non browser Risk Manager client? What admin account rights are required to setup a browser plug-in? How do I configure IE for the RiskManager browser plugin? We just ported our enterprise system to a new server and I can't login. What do I do now? How do I port BPC RiskManager from test (or dev) to production? How do I install BPC RiskManager onto a computer running a 64bit Windows OS?

A Frequently asked Question is... Can you please provide information on the cost of licensing and the type of licensing for BPC RiskManager V6.x ? Licensing Philosophy There is an element of 'fair use' in the licensing models, and a little variation across countries to satisfy the particular market expectations of each country. Fee structures are based on your location. Essentially we have to take into account the purpose of the installation - as this relates to maintenance and support. You local office will discuss and agree the terms of the license arrangement for these more unusual configurations. We do not generally count training or testing installs in the license. We rely on your honesty and integrity and sense of fair play - recognising that we all have to be able to stay in business. In the Enterprise and Group licenses, we also allow additional desktop (single user) copies to be installed as long as the use is for the purposes of the licensing client's business. Licensing models Subject to local variations, the basic models are: Single User. License by user - but we usually allow a few people to connect to the desktop without breaching the license - except that in this case you then have to set the web edition flag and some of the simplicity of pure single user mode access is then lost. Small work group - By seat - usually restricted to 10 to 15 users. Enterprise - Unlimited users. - Licensed by production server and legal entities (includes test and training server licenses without extra charge), with fair use qualifications. Due to the large number of ways the system can be set up, there has to be an element of fair use here. For example, we allow for the survey engine to be on a separate server / server farm without charging any extra licenses, but if the application server is on multiple servers that would require additional server licenses (at a heavy discount). (Also: Read answer to this question: When are multiple BPC RIskManager server licenses required?) Group - Unlimited users. - Licensed by group of entities. Unlimited production servers. Fee set per client. (Also: Read answer to this question: When are multiple BPC RIskManager server licenses required?) Some example scenarios might help clarify the licensing expectations for BPC RiskManager V6 in some more complicated hosting scenarios: There is one physical application server (i.e. essentially one mother board - any number of CPU's) but many databases this is a single server license. Multiple application servers (i.e. multiple blades or distinct servers) (and one or more shared databases). One server license per computer - but discounted depending on the nature of the use: If the application server is, in fact, on multiple servers and the entity is a group with distinct but connected companies and each application server is set up as if it was a separate installation dedicated to separate entities in separately configured databases, then fair use (in our view) would say that that was separate licenses - although we would again significantly discount such an ..→Read More..

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• Main Page
• BPC RiskManager Client - Browser Setup For ActiveX Plugins using IE 7
• BPC RiskManager Server - After installing in production or adding an application server
• BPC RiskManager Software Suite
• BPC RiskManager V6 on 64 bit Windows
• Contents
• Database stability: Is the RiskManager essentially a SQL Server application ported to Oracle?
• Database support: Which database choice will give us the best level of support?
• Does the RiskManager client application work with FireFox browsers?
• Does your license include the cost of MS SQL Server ?
• How do I arrange installation support and what is the timeline?
• How do I get a copy of BPC RiskManager V6.2.5?
• How does one decide the optimum BPC RiskManager configuration?
• In what programming language is BPC RiskManager written?
• Is there a User Group Forum?
• Is there a cost associated with telephone support (i.e.: cost per call or issue)?
• Is there a feature listing for the BPC RiskManager windows client and the browser client?
• Security: What is the most secure architecture for BPC RiskManager?
• Steps For Migrating RiskManager V6.x from Test To Production
• What is the best client version - the browser or non browser Risk Manager client?
• What is the best way to get support?
• What is the difference between the browser plugin and the windows executable RiskManager client?
• What support packages are available and at what cost?
• What type of documentation, technical and user is available for BPC RiskManager?
• What will need to be arranged prior to the installing BPC RiskManager?
• When are multiple BPC RIskManager server licenses required?
• Would it be possible to get a copy of the BPC RiskManager V6 installation guide?
• Category:RiskManager FAQ
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