BPC RiskManager Frequently Asked Questions

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  1. How do I get a copy of BPC RiskManager V6.2.5?
  2. Would it be possible to get a copy of the BPC RiskManager V6 installation guide?
  3. Is there a feature listing for the BPC RiskManager windows client and the browser client? We are looking at the possibility of using a mixed client environment based on user specific needs and where they are.
  4. When are multiple BPC RIskManager server licenses required? We are looking to have RM implemented across a group of companies. They will all be using the same instance with same fields and definitions as the subject matter is the same. Can we use a single server license or will we require multiple server licenses?
  5. Can you please provide information on the cost of licensing and the type of licensing for BPC RiskManager V6.x ?
  6. Does your license include the cost of MS SQL Server ?
  7. I just purchased BPC RiskManager. Will you be sending the install disks, and when?
  8. What will need to be arranged prior to the installing BPC RiskManager?
  9. Does the RiskManager client application work with FireFox browsers?
  10. In what programming language is BPC RiskManager written?
  11. Does the RiskManager plug-in itself have a certificate like a java applet does?
  12. For support, what type of support is available (i.e.: email, phone, onsite, etc...)?
  13. What is the best way to get support?
  14. How do I arrange installation support and what is the timeline?
  15. What support packages are available and at what cost?
  16. Is there a cost associated with telephone support (i.e.: cost per call or issue)?
  17. How do I get custom features added, or request new features for BPC RiskManager?
  18. Is there a User Group Forum?
  19. What type of documentation, technical and user is available for BPC RiskManager?
  20. How does one decide the optimum BPC RiskManager configuration?
  21. Is BPC RiskManager a Client-Server application?
  22. What is the difference between the browser plugin and the windows executable RiskManager client?
  23. Database stability: Is the RiskManager essentially a SQL Server application ported to Oracle?
  24. Database support: Which database choice will give us the best level of support?
  25. Security: What is the most secure architecture for BPC RiskManager?
  26. What is the best client version - the browser or non browser Risk Manager client?
  27. What admin account rights are required to setup a browser plug-in?
  28. How do I configure IE for the RiskManager browser plugin?
  29. We just ported our enterprise system to a new server and I can't login. What do I do now?
  30. How do I port BPC RiskManager from test (or dev) to production?
  31. How do I install BPC RiskManager onto a computer running a 64bit Windows OS?
A Frequently asked Question is...

When are multiple BPC RIskManager server licenses required?

Background

We will be acquiring an Enterprise license. We are looking to have RM implemented across a group of companies. They will all be using the same instance with same fields and definitions as the subject matter is the same, but they will each be on different servers, with different IT teams managing them. Can we use a single server license or will we require multiple server licenses?


Answer

Yes, and no. Firstly, the Enterprise license is not the best license for this, but rather a Group license (assuming all the companies are related entities) and you expect them all to adopt the BPC RiskManager system. Enterprise License counting is on production servers and legal entities (so you can have as many test and training servers as you like). Each system can have as many databases as you like (we don't license by the database).


The principal difference between the Group and Enterprise licensing is that the total license fee is capped, on the condition that the entities are all related parties (ie. subsidiaries, or a shared service client group.


At the Enterprise and Group license level, we do not license by client - so you can have as many clients (users) as you like, unless you have negotiated a special restricted enterprise license (which sometimes happens with Government clients). This discussion therefore focusses on production servers. Lets consider a couple of scenarios assuming an Enterprise licensing model:

  • One application server, one legal entity, one database = 1 license.
  • One application server, one legal entity, many databases = 1 license.
  • One application server, multiple legal entities, one databases = 1 license.
  • One application server, multiple legal entities, multiple databases, but purpose based rather than entity based = 1 license.
  • One application server, multiple legal entities, multiple databases, but entity based rather than purpose based = 1 license primary + multiple add-on licenses
  • Multiple application servers, one legal entity, one database = 1 license primary + multiple add-on licenses

In all scenarios:

  • Multiple web servers (eg a web farm) hosting the BPC SurveyManager component = 1 license (restricted to internal corporate use)
  • Servicing the web generally with surveys unrelated to my BPC RiskManager installation = Contact for agreed licensing arrangement.


Essentially, the Enterprise License is not a single server/single database license, but a server and company based license with additional servers/companies after the first one being heavily discounted via the addon licenses.


The Group License is a multi-server / multi-company license offered at a fixed fee for the group. Group licenses are offered on a per parent organisation basis once we understand you expected use scenarios and expected organisation structure. They are always cheaper than the equivalent Enterprise licensing scenario. In either case, there is a per installation charge for maintenance ..→Read More..



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